We are seeking a world-class marketer and team leader to own creation and execution of all aspects of our content and social marketing.
From concepting the earliest creative ideas, to building a high performance content and social marketing team, you’ll be making something truly great with a meaningful impact for thousands of people -- all while doing the best work of your career.
An exceptionally exciting and rewarding opportunity in Fashion Tech - this is the chance to help build the next iconic global brand, and be a foundational member of the team that has created the first meaningful eyewear innovation in hundreds of years.
Interested? Apply via AngelList.
We are looking for a design leader with a passion for cutting edge technology, both software and hardware. An experienced team player who thrives on building design team culture, you love facing complex product and UX problems that haven’t been solved before. You’re looking for a product that’s new and meaningful enough to give you space for career-defining work, and for a company that you can leave your personal mark on.
This Head of Design role will lead our Product & Design team in our San Francisco office. This is a decidedly early stage company; the product, the experience, and the business are all rapidly evolving, and you will have a seat at the table in determining the overall product roadmap—what we focus on and more importantly, why. You’ll drive creative work on all the ways we touch our consumer; not just the app, but the broader brand, product packaging, retail experience, and even the eyewear materials and designs themselves.
You will have and can articulate a vision of the customer experience, are passionate about customer needs, obsessive about quality and can deliver measurable outcomes. You apply a well-honed sense of taste in your visual designs, while being hungry for direct customer insights and research at all stages of the design process.
Topology is not just a brand and a manufacturer, it’s a service--like a personal tailor. As such, our customer experience interactions are far deeper and richer than with most consumer-facing companies. You and your team will not only be the face and personality of the company to the customer, you will not only help the customers to find the perfect product for them, but you’ll be creatively solving their problems. You’ll be the personality and voice of the company to our customers.
As the head of the Customer Success team, the Director of Customer Success is responsible for communication with customers and for relaying insights to the rest of the team. You are a player and a coach. Salesperson, people manager, style consultant, vision expert (we’ll help you with the last piece!), you’re excited about a role where you’ll spend a lot of time talking directly to customers, worrying about what they’re worried about, learning their names and their stories, and blowing their minds by delivering the look and feel they’ve always wanted but never found. Within 2 months, you’ll be hiring and managing the people who can do your job, and you’re just as excited about the processes and challenges of that transition as you are about the direct connection with customers.
You’ve worked in a high-touch customer success or customer experience role before; perhaps you’ve led Customer Experience or Customer Success teams previously, perhaps you’re stepping up from being an Individual Contributor on a high performing team. You’re highly organized, you’re highly motivated, you’re energized by keeping a lot of balls in the air at once. You’re patient, persistent, empathetic. There’s a lot that’s new and different about what we do; you like learning and you like teaching.
But, I’m not all of these things…
Ultimately, you’ll be successful at this job if you can spend every working hour showing customers you hear their concerns and you are more worried about getting them to look their best, see their best, and feel their best than even they are. And then, you can be organized and structured enough to take that lightning in a jar, replicate it across a team, and hold each person accountable for demonstrating that level of care.
Our app shows a pretty face to the world. But the heavy lifting happens on the backend. We are looking for a backend developer who can help maintain, operate, and enhance our key systems.
We develop and operate our own ML computer vision stack. This is a complex application, built from Python and C++ and a multitude of external dependencies. It needs to be reliable in operation, scalable under load, and easy to enhance as our models evolve. Would you like to define and build a modern pipeline for agile development and deployment of machine learning models? That’s us.
We’re also a high-touch e-commerce application. We communicate with customers and take transaction, from the app and from the web. And we’re a physical manufacturing company, so fulfilling an order is not just setting a flag on an account database. We coordinate between the customer and production over multiple steps until final delivery. Currently we do a surprising amount of this with third-party services, but as we enrich our system we are moving functionality in house.
What does this entail?
Is some of this familiar to you, and others parts of this interesting? Perfect! In short, this is an opportunity to define and build the key infrastructure for a modern, machine learning and e-commerce startup. If you're curious, please reach out to @alexisgallagher on Twitter.
A dedicated iOS developer. You will reach out because you want to work on something that is not just another table view!
Here you'll join a picked team of other experts building an unusual app -- an app that pushes the limits of the iPhone's capabilities, that enjoys a true business imperative to be beautifully designed, and that will be one of the coolest apps on your phone.You have previously been a leading team contributor, or built apps solo. You know Swift (or are eager to learn it after a decade of Objective-C). Maybe you have lectured or written books on iOS. You can get the job done in bash, Python, JS, or whatever comes up. You've probably also experimented with Haskell, Clojure, F#, or Ocaml. But you dream in Cocoa Touch.
You know your Auto Layout from your springs and struts, your MVC from your MVVM, but most of all you also know the basis for your own judgments.You are excited about new tech and about old tech, about tech that works, and about finding the intersection between them all.If this is you, we want to meet you!
In short, iOS is critical to Topology. Our app does a lot right now, but we've got a lot still to do! The video above dates from the very ancient past (a year ago?). Check the App Store to see where we are now. These days, you will also be working with delightful @erikfoss and @gregheo!
We are hiring for both permanent full-time and short-term contract roles.
Reach out to Alexis on Twitter. P.S. Extra nice if you also have special interest or expertise in computer graphics, augmented reality, machine learning, or ecommerce.